McNeal has been a volunteer with the SPCA of Texas since she was 12-year-old and has served in a multitude of areas within the organization. The SPCA of Texas has stated that Kailey is one of their best adoption counselors making human-pet connections on a regular basis both at the Dallas shelter as well as their off-site adoption venues. The Greenhill senior has spent part of her spring break as a Critter Camp counselor, and she was presented with an award from James Bias, President & CEO of the SPCA of Texas, as well as a free-round trip air ticket by Southwest Airlines.